1. Introduction

This Privacy Policy governs the collection, use, and disclosure of information in connection with the FieldEx loyalty program, including the accumulation and redemption of points.

2. Personal Information Collection

FieldEx collects personal information from users for the purpose of administering the loyalty program. This may include: - Name
- Email address
- Mobile number
- Bank account details for point redemption

3. Data Storage and Protection

FieldEx employs robust security measures to protect user data, including encryption and access controls, to safeguard personal information and bank account details. Our security protocols undergo regular audits and updates to ensure compliance with industry standards.

4. Third-Party Sharing

FieldEx does not share personal user data with third parties for marketing purposes. However, bank account details are shared with financial institutions solely for the purpose of processing point redemptions, in strict accordance with our confidentiality agreements.

5. Automatic Data Collection

FieldEx may collect usage analytics to optimize the loyalty program's performance and improve user experience. This data is aggregated and anonymized to protect user privacy and is used solely for analytical purposes.

6. User Consent

Users consent to the collection and processing of personal information for participation in the loyalty program, including the redemption of points to linked bank accounts. By participating in the program, users explicitly agree to our privacy practices outlined in this policy.

7. Cookies and Similar Technologies

FieldEx may use cookies to enhance user experience and track program activity, ensuring the accurate allocation and redemption of points. Users have the option to manage cookie preferences through browser settings.

8. Access and Control

Users can access and update their personal information stored by FieldEx through account settings. They can also manage point redemptions and bank account details. Additionally, users have the right to request access to their data, rectify inaccuracies, or request deletion.

9. Privacy Law Compliance

FieldEx complies with relevant privacy laws and regulations, including GDPR, by implementing privacy by design principles and conducting regular audits to ensure data protection. We are committed to transparency and accountability in our data handling practices.

10. Loyalty Program Operation

FieldEx operates the loyalty program, allowing users to earn points through specified activities and redeem points to linked bank accounts upon reaching redemption thresholds. The redemption process is secure, and users can expect timely processing of their requests.

11. Data Retention and Deletion

FieldEx retains personal information for the duration of the user's participation in the loyalty program. Upon request or account closure, personal information is securely deleted, except for data required for legal or accounting purposes, in accordance with our data retention policy.

12. Contact Us

For inquiries regarding this Privacy Policy or the FieldEx loyalty program, users can contact us at [contact email/phone]. Our dedicated privacy team is available to address any questions or concerns.

13. Changes to this Privacy Policy

FieldEx reserves the right to update or revise this Privacy Policy as needed. Users are encouraged to review this policy periodically for any changes. Any updates will be clearly communicated through our website or app.

Conclusion

By participating in the FieldEx loyalty program, users agree to the terms outlined in this Privacy Policy. If you do not agree to these terms, please refrain from participating in the program